About the Franchise Owners

Jeanne, a St. Louis native, and John Sullivan, a Long Island native, first met each other by chance while in line checking into a hotel in New Orleans, Labor Day weekend 1992. They were married in 1993. They lived in Long Beach, NY. Jeanne’s career was in retail store management while John’s was retail corporate management.

In 2003, Jeanne was hired to be Store Manager of a Pet Supplies Plus “superstore” opening in Oceanside, NY. She found she was able to transfer her knowledge of health nutrition to pets and fully endorsed natural foods in its’ infancy. She became dedicated to helping pets and their owners.

Jeanne and John had a desire to move to St. Louis. With the assistance of Jeanne’s brother, Greg, they were able to open the first Pet Supplies Plus franchise in Missouri located in Ballwin MO. Jeanne continues to help customers pet needs at the store while John handles the back office business. They feel extremely lucky in how they met and their business of helping others.

Since 1951, Petsway has been your premier neighborhood destination for pet food and supplies. Based in Springfield, Missouri, with additional locations in St. Louis and Poplar Bluff, our family-owned business offers customers all of their favorite brands of pet food, including specialty, high-quality brands not found at mass merchants. Our friendly, knowledgeable staff can answer all of your pet-related questions and provide expert advice, and we have small animals, fish, reptiles, and birds available for purchase. Petsway also offers pet grooming services, dog training, monthly vet clinics, and self-serve dog washes (at select locations). At Petsway, our passion is pets!®

Brands You Trust

Petsway is proud to offer all of your pet’s favorite brands. Our associates are happy to help you find the perfect food to enhance your pet’s health and happiness. Whether you have allergy considerations or need to satisfy the palate of a picky eater, you can rest easy knowing that you and your pet are in good hands. When you visit Petsway, be sure to ask if the food your pet loves is a part of our Frequent Buyer Program. This is a great way to earn rewards for buying pet food, and it’s not available at the big-box stores!

Loyalty Program

We know that being a pet parent is a reward in itself, but at Petsway, we’re all about giving back to our customers. Our Loyalty Program helps you save on everyday items like pet food, toys, and supplies. Plus, it’s free! Our goal is to help you keep more money in your wallet. And should you forget to bring your Loyalty Card with you, just ask a Petsway associate to look it up for you at checkout. We want to make sure you get credit for every single purchase!